Terms & Conditions
Reservation & Cancellation Policies
All Lodging including Suites, Cabins, & Cottages
Deposit & Cancellations
(All prices are subject to change without notice and seasonal rates may apply)
A one-night deposit for the first night’s stay per reservation is required to guarantee your reservation. If you cancel your lodging reservation within 14 days, you will forfeit your initial deposit of one night’s stay. The remaining balance is due at time of check-in.
In-season a two-night minimum stay may be required on weekends. A three or four-night minimum stay may be required for some holiday weekends.
RV Sites – Tent Sites
Deposits & Cancellations
A one-night deposit for the first night’s stay per reservation is required to guarantee your reservation.
If you cancel your reservation within 7 days, you will forfeit your initial deposit of one night’s stay. The remaining balance is due at time of check-in.
In-season a two-night minimum stay may be required on weekends. A three or four-night minimum stay may be required for some holiday weekends.
Group Deposits & Cancellations for ALL Reservations that Include Three or More Sites or a Combination of Sites:
A one-night’s deposit the first night’s stay per reservation is required to guarantee your group reservations.
The balance due on your reservations must be received 30 days prior to your arrival date, otherwise your reservation will be canceled.
If you cancel your reservation within 30 days, you will forfeit your initial deposit.
If you cancel your reservation within 14 days, you will forfeit any and all monies paid on your lodging reservation.
Monthly Rentals (see specific park monthly site agreement)
A $300 dollar deposit is required for any RV monthly bookings at time of reservation.
A $400 dollar deposit is required for all lodging (suites, cabins and lodges) monthly bookings at time of reservation.
No monthly rentals for tents.
If you cancel your monthly reservation within 30 days, you will forfeit any and all monies paid.
Pet Policy
Our Campgrounds are pet-friendly and welcome our guests who enjoy traveling and sharing their camping experience with the family dog and/or cat. However, to ensure all our guests have a safe and enjoyable time, it is important that you read and abide by the following pet policy:
Aggressive dogs of any breed are not welcome. If your dog shows behavior that is protective and unfriendly to strangers, please leave them at home. If you decide to bring your dog and it exhibits this type of behavior, the manager of the campground will ask you to please find other camping accommodations.
All pets are required to be always under control and visual observation from their owner. A six-foot (6’) leash rule is in effect whenever the animal is outside the owner’s camping trailer, vehicle, cabin, or motorhome. No pet should be left tied up and unattended outside the owner’s camping equipment.
Pet owners are required to pick up after their pet while on property.
Allowing your pet to bark uncontrollably day or night will not be permitted and you may be asked to leave if you are not able to control your pet’s barking behavior.
Pet rules unique to the location will be addressed at time of reservation or registration to include maximum pets allowed. We encourage all dog owners to call in advance to inquire about any specific rules that might apply to their situation.
We have a few Cabins that are pet friendly. Please call in to inquire about availability for you and your pet and what the fees are for your stay.
Service dogs of any breed are welcome. However, these animals must follow leash restraint policies and may not exhibit aggressive behavior.
Campground Rules & Regulations
(All rates, rules, policies, and activities are subject to change without notice)
RATES/PRICES
All prices are subject to change without notice and seasonal rates may apply.
OFFICE/STORE HOURS
Office hours are posted on the front door.
QUIET HOURS
Observed from 10:00 PM to 8:00 AM.
VEHICLES/TRAILERS
One vehicle is permitted at each site; two vehicles max if the site permits it.
The operation of ATVs, Golf carts, electric or motorized bikes is not permitted on the property.
Absolutely no motorized vehicles may be driven down to the lake.
Boats and trailers must be registered with the office, i.e. current boat make, size and registration number. Any unclaimed equipment will be considered abandoned. Any boat over 14 feet long or 5 feet wide must receive special permission for parking at the lake.
SPEED LIMIT
5 mph unless otherwise posted, including bicycles. Please watch your downhill speed.
CAMPFIRES
No campfires except in fire rings provided unless burn ban is in effect. PLEASE do not dump ashes randomly on the grounds, ask the office for assistance. Your cold, extinguished ashes can be bagged and sealed properly, and can be put in the trash. Proper disposal can be in a paper sack enclosed in a plastic sealed garbage bag. No loose ash or coals allowed in trash bins. Please limit onsite wood storage to be contained within your area. Make sure all fires are out before going inside for the night.
FIREWOOD
Firewood can be purchased in the store, or you can bring your own if inside Adams/Marquette City. Gathering of wood or cutting of trees, including branches, is not permitted on the surrounding property.
TREES
Please help us protect our trees for future guests! Do not hang anything from or tie anything to the trees. Cutting trees, including branches, carve, drive nails, or mar trees in any manner. Do not dump detergents or other poisonous materials on or around any trees or shrubs.
TRASH
All trash must be in a tied bag before depositing in the dumpsters. Dumpsters are located at the south end of the campground by the maintenance shed. Fire rings are not trash receptacles. Only normal household trash is allowed. NO roofing materials, tires, appliances, mattresses, etc. Please help us keep our grounds beautiful.
NO SMOKING
Smoking is not permitted in any of our public buildings, cabins, or suites.
CHILDREN
We like to see them having fun, but under the watchful eye of a caring parent or guardian. All children on the grounds must be accompanied by an adult. All guests will be held responsible for their own children.
CABINS & SUITES
Please refer to the guidelines listed in your individual cabin or unit for specific rules.
RV SITES
These sites are reserved for RVs only. We do not allow tents in RV sites. One unit per site.
TENT SITES
Must have an actual tent in it. If it is a Roof Top Tent, please call us if you want to book a tent on the site. Not all our tent sites allow for driving into the site, so you would have to get to a specific site. 1 tent allowed per tent site, 1 vehicle and no tow.
FIREARM POLICY
Loaded firearms, bows, fireworks, air rifles, BB guns, other weapons or projectile firing devices are prohibited on property.
RESPONSIBILITY
You are responsible for all damage or losses to your unit or site during your stay. By agreeing to these policies, you permit us to charge your credit card on file for the appropriate amount of damages or losses incurred. If you do not have a credit card on file with us, you agree to pay the amount you will be billed.
BREAKING POLICY
Breaking any portion of the policy or rules will result in cancellation of the reservation without a refund, and you will be asked to leave the property.
SEWER/SEPTIC
Please do not flush any diapers, sanitary napkins, tampons, disposable towelettes, cigarette butts, or razors into the sewer.
BEHAVIOR
We are a family friendly campground, inappropriate behavior or language will not be tolerated. Our policies are enforced to ensure that our guests enjoy their time here. If you or your guest are unwilling to follow our rules, you will be asked to leave and will not receive any refund.
SITE MANAGEMENT
Park staff shall have the right of entry upon land on which a recreational vehicle is situated for maintenance of utilities and maintenance of premises if the need arises. However, such entry shall not be in a manner which would interfere with the occupant’s quiet enjoyment. The park staff may enter recreational vehicles without prior consent in the event of an emergency.
WEATHER
If weather conditions call for freezing temperatures, we may shut down the water supply overnight and turn back on in the A.M. We recommend that you take your own precautions to help minimize damage to your property
YARD MAINTENANCE
Yard maintenance is each camper’s responsibility to keep a nice and tidy yard. Keep the grass mowed, the weeds maintained, and your area tidy. If you do not keep your site maintained we will provide ONE WARNING, then we will charge you a fee $_________ and hire it to be cleaned up. If this remains a problem, there will be additional consequences.
BEACH/LAKE
All guests will be held responsible for the safety of their own children and guests at the beach/lake area as there is no lifeguard on duty. Parents or guardians are to supervise and assume responsibility for all actions of their children. No unsupervised children under 16 years of age at the beach/lake area. No glass containers allowed at the beach/lake area. No pets allowed in the beach/lake area.
FLAGS
Our park provides a safe and welcoming environment for all of its guests and employees.
Symbols that are intended to – or have the effect of – harassing, demeaning, intimidating, or disparaging any legally protected minority run counter to that goal and are in conflict with the values of our organization. Flags and signs that display the Confederate flag, politicians, political candidates or contain vulgarity or profanity are not allowed to be displayed at your site or throughout the campground/resort.
Therefore, we reserve the right to ban the display of the Confederate battle flag symbol by any staff, campers, or any other members of the public and prohibits the sale of the Confederate flag symbol on all properties either owned, operated, or managed by Heartland Parks.
Guests or members of the public found to be in violation of this policy will be immediately asked to remove or cover the Confederate battle flag symbol. If they fail to do so, they will be asked to vacate the property.
Management assumes no responsibility for accidents, injuries, or loss from any cause.
Please print this page for your reference. Please note that rates and policies are subject to change without notice.